Introduction Managing staff in children’s homes requires a unique blend of empathy, resilience, and strategic performance management. Creating a positive work environment not only enhances staff well-being but also directly impacts the quality of care provided to children. This course explores effective strategies for positive performance management and fostering a culture of resilience among staff in children’s homes. Course Overview Our interactive 3.5-hour course is specifically tailored for those with management responsibilities in children’s homes. It provides practical tools and insights to help managers create a supportive and resilient work environment, ensuring the best possible care for children. Delivery - The virtual classroom is hosted on Zoom. Participants need access to a laptop or tablet with a camera and microphone, a quiet and private space to join from, and to have made sure they can access Zoom. Certificate will be provided.
Are you a manager in a children’s home or supported accommodation? Enhance your skills and ensure the highest standards of care with our comprehensive, full-day, face-to-face training on effective investigation procedures. This course is designed to equip you with the knowledge and tools necessary to conduct thorough and fair investigations. You will gain an understanding of organisational policies and procedures, learn how to determine when an investigation is needed, and establish clear terms of reference. Our training will guide you through drafting an investigation plan, identifying sources of evidence, and effectively communicating with all relevant parties. You will also master the art of conducting investigation meetings, including recording and documenting these sessions and employing effective questioning techniques. Learn how to evaluate evidence critically and draw conclusions based on the balance of probabilities. The course will also cover the structure and content of writing comprehensive investigation reports and making informed recommendations. By the end of this training, you will be more confident in concluding the investigation process, discussing reports, attending hearings, and reviewing policies or procedures. This course not only enhances your professional capabilities but also ensures you can provide the best possible support and care for the young people in your charge. Join us to improve your investigative skills and contribute to a safer, more supportive environment for children and young people. Refreshments and lunch are provided. Certificate will be provided.